Review the Request
Our team reviews the property, underground system, symptoms, project timing, and any photos, footage, plans, or reports you provide.
Contact TrenchX
Contact TrenchX in Charleston, SC
Tell us what you are seeing, where the underground system is located, and what you already know about the project. TrenchX can help determine the right inspection, cleaning, rehabilitation, or no-dig next step.
Charleston Headquarters
North Charleston,
South Carolina
South Carolina
Office Hours
Monday–Friday
8:00 AM–4:30 PM
8:00 AM–4:30 PM
Emergency Availability
24/7 Support
for Active Clients
for Active Clients
Start With the Project
Tell Us What You're Working With
You do not need to know the exact repair method before contacting us. Give our team the project details you have, and we can start with the underground condition and work forward from there.
Inspection Request
Request a TrenchX Inspection
Complete the form below with as much information as you have. Fields marked with an asterisk are required.
Not sure which TrenchX solution you need? Select the closest option or choose Not Sure — I Need an Inspection. The repair method should follow the documented pipe condition.
After You Contact TrenchX
Start With the Details. Build the Next Step From There.
Confirm the Scope
We identify the information still needed and determine whether the next step should begin with inspection, cleaning, evaluation, or project planning.
Schedule the Next Step
TrenchX coordinates the appropriate field visit or follow-up around the system, property access, operating needs, and project requirements.
Not Ready to Submit?
Explore TrenchX Before Starting Your Request
If you are still researching the problem, these pages can help you understand available methods, local coverage, and the types of properties TrenchX supports.
01
Trenchless Capabilities
Explore Solutions
Compare inspection, cleaning, lining, repair, replacement, maintenance, and other TrenchX underground pipe solutions.
View Solutions → 02 Charleston & LowcountryCheck Service Areas
Browse TrenchX county and community coverage throughout Charleston and surrounding South Carolina Lowcountry service areas.
Explore Locations → 03 Property & Facility TypesExplore Industries
See how access, property operations, infrastructure scale, and system use influence trenchless project planning.
View Industries →
Contact & Inspection Questions
Before You Contact the TrenchX Team
You do not need a completed diagnosis or exact repair specification before reaching out.
Project location, known symptoms, access conditions, and any existing inspection information are usually enough to start the conversation.
These answers cover several of the most common questions before an inspection request is submitted.
Do I need to know which trenchless service I need?
No. If you are unsure whether the system needs cleaning, lining, localized repair, replacement, or another method, select “Not Sure — I Need an Inspection” on the form. The appropriate solution should follow the documented pipe condition.
What information should I include with my request?
Include the project location, what you are experiencing, the type of property, project timing, and anything you already know about the underground system. Pipe material, diameter, inspection history, or previous repairs are helpful when known but are not required.
Can I send inspection footage, photos, plans, or reports?
Yes. Existing inspection images, condition reports, project plans, and related documentation can help the TrenchX team better understand the system before the initial follow-up.
What areas does TrenchX serve?
TrenchX serves qualifying projects across Charleston and surrounding South Carolina Lowcountry communities. Visit the TrenchX service-area directory for county and community coverage information.
Does TrenchX provide 24/7 emergency service?
TrenchX provides 24/7 emergency availability for active clients. Active clients with an urgent underground infrastructure issue should call 843-405-8800 directly.
What happens after I submit the form?
The TrenchX team reviews the information provided and follows up to clarify the project, confirm relevant system and access details, and determine the appropriate inspection or next step.